WatchGuard FireboxV XLarge with 3-yr Standard Support – WGVXL003

15.422,00 

In stock

  • Hardware warranty
  • 24×7 technical support
  • Software Updates
  • Service Length: 3 Year License
  • Manufacturer Part #: WGVXL003

NOTICE: WatchGuard License & Renewal products may only be activated in the United States of America.

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SKU: WGVXL003 Category: Brand:

Benefits

  • Round-the-clock technical supportË™comes standard with all appliances.
  • There are no limitsË™on the number of Support cases allowed.
  • Important software updates.Ë™Receive more than just the standard fixes and minor software patches. The Support program delivers feature enhancements, full-rev updates, and new capabilities as long as your Support subscription is active.
  • Platinum level supportË™allows enterprises with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products.
  • Minimize downtimeË™in the rare case of a hardware failure. WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance.
  • You never have to go it alone.Ë™Additional Support offerings include Remote Installation Services and Premium 4-Hour RMA with continuous replacement coverage.

Compare WatchGuard Support Levels

Standard Gold Platinum

Technical Support

24×7 Support
Number of support cases per annual subscription Unlimited Unlimited Unlimited
Targeted Response Time 4 Hour – Critical, High
8 Hours – Medium
24 Hours – Low
Live Call – Critical
1 Hour – High
4 Hour – Medium, Low
Live Call – All Phone Cases
1 Hour –All Web Cases
All Cases Given Highest Priority
Web-Based Support
Phone-Based Support
Technical Account Manager
Quarterly Account Review
Remote Installation Services Purchased separately Purchased separately Purchased separately

Software Support

Software Updates and Patches
New Feature Releases
Broadcast Updates and Alerts

Hardware Warranty

Advance Hardware Replacement
Premium 4-Hour RMA Service Purchased separately Purchased separately Purchased separately
Spare and Replacement Parts Purchased Separately Purchased Separately Purchased Separately

Technical Training & Certification

Product Documentation and Guides
Technical Training Materials
Moderated Customer Forum

Support Renewals

Multi-Year Renewals
Five (5) Year Maximum Length

Additional information

Service Length

3 Year License

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WatchGuard FireboxV XLarge with 3-yr Standard Support - WGVXL003

WatchGuard FireboxV XLarge with 3-yr Standard Support - WGVXL003

15.422,00 

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